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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gwendolyn Grimes

Gwendolyn Grimes

April 8, 2026

5  out of  5
rating by Gwendolyn Grimes
"Mr. Kyle was a great salesman i would I recommend him for someone who looking to buy car insurance"
Profile photo of Keith Kennedy

Keith Kennedy

April 6, 2026

5  out of  5
rating by Keith Kennedy
"Great agent and staff. If you want an agency that treats you like family, this is the one."
We responded:
"Thank you, Keith! I'm happy to know that you feel like part of the family with us. Our team is dedicated to providing that personal touch. Let us know if there's anything else we can assist you with!"
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SHARON GRANT

April 2, 2026

5  out of  5
rating by SHARON GRANT
"Johnathan Ryder is an amazing agent in assisting with getting the right auto insurance coverage, he is very thorough and knowledgeable about what I was looking for also he took his time by explaining the pros and cons of what I was looking for, he is such a brilliant young man. I appreciated the conversation we had I also told him I was about to not answer the call because I don’t answer unknown numbers. Now I am so glad I answered the call I was rewarded in the end… thanks again Jonathan and keep being great at what you do “LIKE A GOOD NEIGHBOR YOU WERE THERE”"
We responded:
"Thank you, Sharon, for sharing your experience! I'm happy to hear that Johnathan provided such thorough and knowledgeable assistance with your insurance needs. It's wonderful that his dedication and expertise made a positive impact. If you ever need further assistance, feel free to reach out!"
Profile photo of D Sharper

D Sharper

April 1, 2026

5  out of  5
rating by D Sharper
"Representatives Shannon and Jonathan are amazing!!! They were very professional, helpful and made the transaction very easy."
We responded:
"Thank you, D Sharper! I'm happy to hear that Shannon and Jonathan provided such professional and helpful service, making your transaction smooth. We appreciate your feedback and are here if you need anything else!"
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Candace Blanchard

March 30, 2026

5  out of  5
rating by Candace Blanchard
"Kyle Salpietra was very helpful with getting me a rate i can afford! 100% recommend!"
We responded:
"Thank you, Candace! I'm happy to hear that Kyle was able to assist you in finding an affordable rate. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Brenda

March 19, 2026

5  out of  5
rating by Brenda
"Kyle, went above and beyond to assist me with insurance to fit my needs. Kyle truly made my day! I will be referring my family and friends to him."
We responded:
"Thank you for your review, Brenda! I'm happy to hear that Kyle provided exceptional assistance and made your day. Your referrals mean a lot to us, and we're grateful for your support. If you need anything else, feel free to reach out!"
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AL Silva

March 18, 2026

5  out of  5
rating by AL Silva
"Shannon did a good job. Got me the information that I needed and got me the quote."
We responded:
"Thank you, AL Silva! I'm happy to hear that Shannon was able to assist you effectively and provide the information and quote you needed. Our team is dedicated to delivering excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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Randi Behrens

March 10, 2026

5  out of  5
rating by Randi Behrens
"Jennie Miley truly assisted us and saved us a lot of money. She was thorough and explained everything and welcomed all questions. Thank you Jennie!!!"
We responded:
"Thank you, Randi! I'm happy to hear that Jennie was able to assist you so effectively and help save you money. Her thoroughness and welcoming approach are truly valued here. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of John Anthony

John Anthony

February 24, 2026

5  out of  5
rating by John Anthony
"Felicia is the best . She was so understanding of my situation not only as a client but as a human being. Whenever I call for assistance I ask for Felicia. Everyone was so polite and helpful"
We responded:
"Thank you, John! I'm happy to hear that Felicia provided such compassionate and understanding service. It's wonderful to know that our team, including Felicia, made a positive impact. If you need anything else, feel free to reach out!"
Profile photo of Ashley Collins

Ashley Collins

February 24, 2026

5  out of  5
rating by Ashley Collins
"Felicia was a amazing to work with on my insurance purchase. I appreciated her patience and thoughtfulness with me. I felt as though l was talking with a friend the entire time. Thank you!"
We responded:
"Ashley, thank you for your wonderful feedback! I'm happy to hear that Felicia made your insurance purchase feel like a friendly conversation. We appreciate your kind words and are here for any future needs you might have. Let us know if there's anything else we can assist you with!"
Profile photo of Destiny Harrell

Destiny Harrell

February 9, 2026

5  out of  5
rating by Destiny Harrell
"Great customer service!!!"
We responded:
"Thank you, Destiny! I'm happy you appreciated our customer service. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
Profile photo of Fran Dantoni

Fran Dantoni

February 5, 2026

5  out of  5
rating by Fran Dantoni
"Kyle Salpietra was fantastic! He was very informative, handled the call professionally, and explained everything clearly. I walked away with a full understanding of the coverage I’m getting."
We responded:
"Thank you, Fran! I'm happy to hear that Kyle provided you with such a clear and informative experience. Our team is dedicated to ensuring you understand your coverage fully. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Amy Wolber

Amy Wolber

January 21, 2026

5  out of  5
rating by Amy Wolber
"Amazing experience! Felicia was thorough, extremely fast, and made switching my home and auto insurance incredibly easy. I’m saving $500 a month and couldn’t be happier. Highly recommend!"
We responded:
"Thank you for your wonderful feedback, Amy! I'm delighted to hear that Felicia provided such a thorough and efficient service, making your insurance switch seamless. It's fantastic that you're saving $500 a month! If you need anything else, feel free to reach out."
Profile photo of Michelle Horne

Michelle Horne

January 19, 2026

5  out of  5
rating by Michelle Horne
"Nikki is very friendly and helpful! Always a pleasure working with her with my insurance questions!!"
We responded:
"Thank you, Michelle! I'm happy to hear that Nikki has been friendly and helpful with your insurance questions. We appreciate your kind words and are always here to assist you with anything you need. Thanks for choosing us!"
Profile photo of Thomas Craven

Thomas Craven

January 9, 2026

5  out of  5
rating by Thomas Craven
"Felicia Savant is very knowledgeable she help with my auto and homeowner insurance very pleasant to talk with very good attitude the best and good listening skills. I’m back home at State Farm love it."
We responded:
"Thank you, Thomas! I'm happy to hear that Felicia provided you with such excellent service. It's wonderful to know you're enjoying being back with us at State Farm. If you need anything else, just let us know!"
Profile photo of John Adams

John Adams

January 8, 2026

4  out of  5
rating by John Adams
"Very helpful, listened to my needs, in order to offer practical assistance. Samantha listened to my concerns and shared the needed information quickly and efficiently. The best choice for insurance providers"
We responded:
"John, I'm pleased to hear that Felicia provided practical assistance and valuable recommendations tailored to your needs! We're grateful for your trust in our insurance services and look forward to assisting you further. Your satisfaction is our priority! - Michael Loolara - State Farm Insurance Agent, Baton Rouge, LA"
Profile photo of Jesse

Jesse

January 6, 2026

5  out of  5
rating by Jesse
"After being quoted extremely unaffordable rates by other insurance companies, I received a call from State Farm and spoke with Kyle Salpietra. He made the entire process of getting a quote genuinely enjoyable. Kyle and State Farm helped me save a significant amount of money, which is incredibly important in today’s market. He truly made me feel like he was on my side and focused on helping, not just selling. Talking with him felt like catching up with an old friend. I’d buy him a beer if I ever got the chance. Thank you so much!"
We responded:
"Hey, Jesse, thanks for sharing your experience! I'm happy to hear that Kyle made the process enjoyable and helped you save money. It's great to know you felt supported and valued. If you ever have more questions or need assistance, feel free to reach out!"
Profile photo of Rena Gunther

Rena Gunther

December 20, 2025

5  out of  5
rating by Rena Gunther
"Tremendous savings & our return to State Farm—the result of receiving a call from Kyle Salpietra. Kyle patiently covered every detail and option available. He communicates with kindness, consideration, & sincere connection. I feel valued. Kyle took the time to Zoom when hands-on help with the app was needed. His pressure-free approach is an asset to the Michael Loolara Agency. Thank you, Kyle. You are a Godsend."
We responded:
"Thank you, Rena! I'm delighted to hear about your positive experience with Kyle. His dedication to providing detailed and considerate service truly reflects our commitment to valuing our customers. It's wonderful to know that his approach made a difference for you. If you ever need further assistance, feel free to reach out!"
Profile photo of Sonny Calloway

Sonny Calloway

December 20, 2025

5  out of  5
rating by Sonny Calloway
"Very helpful and courteous. glad to have them as my agent"
We responded:
"Sonny, thank you for your kind words! I'm happy to know you find our service helpful and courteous. It's a pleasure to be your agent. If you ever need anything else, just let us know!"
Profile photo of Angela Fulton

Angela Fulton

December 19, 2025

5  out of  5
rating by Angela Fulton
"I've been with State Farm for years and I'm glad 😊 to say it's been Awesome doing business with Michael Loolara"
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to know that your experience with our office has been awesome. We’re here to help with any of your insurance needs!"
Profile photo of Gavin.7k

Gavin.7k

December 18, 2025

5  out of  5
rating by Gavin.7k
"Miley was amazing to work with! She helped me get auto insurance at State Farm and made the entire process easy and stress-free. She was knowledgeable, patient, and took the time to explain my options so I could get the right coverage. I really appreciate her help and highly recommend asking for Miley if you need insurance assistance"
We responded:
"Hey Gavin! Miley enjoyed helping you navigate your auto coverage and making sure you understood your options. It’s great to hear she could provide clear guidance and support throughout the process. We appreciate you taking the time to share your experience!"
Profile photo of Brandi Wheat

Brandi Wheat

December 17, 2025

5  out of  5
rating by Brandi Wheat
"Jennie Miley helped us get the best rate for our insurances through State Farm. She was incredibly helpful, kind and professional. If you need help with a new policy give her a call!"
We responded:
"Thank you, Brandi! I'm happy to hear that Jennie was able to assist you in finding the best rate for your insurance needs. We appreciate your kind words about her helpfulness and professionalism. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Deb Harrison Kuhns

Deb Harrison Kuhns

December 12, 2025

5  out of  5
rating by Deb Harrison Kuhns
"Felicia was a dream to work with on my insurance review! I appreciated her thoroughness and thoughtfulness! She answered any questions l had; it was a delightful encounter...l felt as though l was talking with a friend! And, I couldn't have asked for a better agent! Thank you!"
We responded:
"Thank you, Deb, for sharing your experience! I'm so happy to hear that Felicia made your insurance review feel like a friendly conversation. We appreciate your kind words and are always here to help with any questions you might have. Let us know if there's anything else we can do for you!"
Profile photo of Murlonda Janelle

Murlonda Janelle

December 11, 2025

5  out of  5
rating by Murlonda Janelle
"Jennie Miley was courteous and patient during my quote process. She also took the time to explain the coverage. I will be recommending her to everyone!"
We responded:
"Thank you, Murlonda! I'm happy to hear that Jennie provided such courteous and patient service during your quote process. It's wonderful that she took the time to explain everything clearly. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"
Profile photo of Clint Young

Clint Young

December 4, 2025

4  out of  5
rating by Clint Young
"Jonathan Ryder excellent service"
We responded:
"Thank you, Clint! I'm happy to hear about the excellent service Jonathan provided. We appreciate your feedback and are here if you have any questions or need further assistance. Let us know how we can help!"